Terms of Use

These Terms of Use ("Terms") govern your access to and use of PNWSepticGuide.com and the services provided through PNW Septic Guide.

By using the site, you agree to these Terms.

If you do not agree, do not use the site.

1. What PNW Septic Guide Is

PNW Septic Guide is an independent directory and informational resource concerning septic and onsite-wastewater services.

PNW Septic Guide is not:

• a septic contractor;
• an onsite-wastewater installer;
• a septic inspector;
• an engineering firm;
• a government or licensing agency;
• an insurance provider;
• a guarantor of provider performance;
• an agent or representative of listed providers;
• a party to contracts between users and providers.

Any service agreement is solely between the customer and the provider selected by that customer.

2. Directory Information Is Informational

We work to provide useful and accurate provider information, but directory information may change at any time.

We do not guarantee:

• licensing status;
• insurance coverage;
• bonding;
• certifications;
• qualifications;
• availability;
• pricing;
• service areas;
• response times;
• workmanship;
• warranties;
• regulatory compliance;
• customer satisfaction;
• suitability for a particular project.

Before hiring a provider, users should independently verify licensing, insurance, experience, pricing, availability, scope of work, permitting requirements, and any other matter important to their project.

Government and licensing records should be independently confirmed with the appropriate authority when important to a hiring or property decision.

3. "Listing Reviewed" and "Verified"

A notation such as "Listing reviewed," "Information reviewed," or a review date means that PNW Septic Guide reviewed or cross-checked certain listing information using sources we considered reasonably reliable as of that date.

It does not mean that:

• every item in the listing was independently audited;
• the provider is endorsed or recommended by PNW Septic Guide;
• the provider's license remains unchanged after the review date;
• PNW Septic Guide evaluated the provider's workmanship;
• the provider is guaranteed to meet any particular standard.

A future "Verified" designation may be used for listings that complete additional site-defined verification procedures, which may include claimed ownership, account verification, licensing review, or other checks.

A Verified designation is still not an endorsement, warranty, certification of workmanship, or guarantee of performance.

Age and Account Eligibility

You must be at least 18 years old to create or manage a provider account, claim a business listing, submit business-management information, or purchase any provider service through PNW Septic Guide. By using those features, you represent that you are at least 18 and have authority to act for the business involved.

General directory browsing and homeowner-guide content may remain available without an account.

4. Provider Claims and Accounts

A provider or authorized representative may be able to claim a listing.

By submitting a claim, you represent that:

• you are the business owner or are authorized to act for the business;
• the information you submit is accurate;
• documents you submit are authentic and lawfully provided;
• you have authority to manage the listing.

We may approve, reject, revoke, or request additional information regarding a claim.

Claim approval does not create an employment, partnership, agency, franchise, fiduciary, or endorsement relationship between PNW Septic Guide and the provider.

5. Provider Content

Providers may be permitted to submit descriptions, logos, photographs, service information, websites, business information, and other content.

You retain ownership of content you own.

By submitting provider content, you grant PNW Septic Guide a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format, resize, distribute, and use that content as reasonably necessary to operate, promote, and improve the directory and provider listing.

You represent that you have the rights necessary to submit the content and that it does not violate another person's rights.

We may edit formatting, remove content, correct obvious errors, or remove content that violates these Terms.

6. Public Records and Third-Party Sources

Some directory information may be obtained from government databases, licensing agencies, provider websites, public business records, or other publicly available sources.

A business does not need to have an account with PNW Septic Guide for publicly available business information to appear in the directory.

We welcome good-faith correction requests and will review them using appropriate sources.

7. Sponsored, Featured, and Paid Listings

PNW Septic Guide may offer paid visibility options such as Featured listings, Sponsored placements, enhanced profiles, advertisements, or geographic sponsorships.

Paid placements will be identified using labels such as:

"Sponsored"
"Featured"
"Advertisement"

or other language reasonably designed to make the commercial nature of the placement clear.

Payment may affect placement, prominence, presentation, or additional profile features.

Payment does not:

• purchase a better licensing status;
• change our underlying data-review standards;
• constitute an endorsement by PNW Septic Guide;
• guarantee leads, customers, traffic, revenue, or ranking;
• guarantee that a provider will appear in every search.

Editorial and licensing information should remain subject to the same accuracy standards regardless of whether a provider pays for promotional placement.

8. Paid Services

If paid provider plans or sponsorships are activated, applicable pricing, billing frequency, renewal terms, cancellation options, and included features will be presented during the purchase process.

Unless otherwise stated at purchase, subscriptions may automatically renew until canceled.

Additional payment terms presented at checkout form part of these Terms.

We may use a third-party processor such as Stripe to process payments.

PNW Septic Guide does not guarantee any particular amount of website traffic, inquiries, leads, business, revenue, or return on investment from a paid plan.

9. No Lead Guarantee

Unless a specific service expressly states otherwise, PNW Septic Guide does not promise or guarantee leads.

The current directory may allow consumers to contact providers directly using publicly displayed provider information.

If an automated lead-matching or lead-purchase service is introduced later, additional terms may apply.

10. User Responsibilities

You agree not to:

• use the site for unlawful, fraudulent, deceptive, or abusive activity;
• impersonate another person or business;
• falsely claim ownership of a provider listing;
• submit false licensing or business information;
• interfere with the site's security or operation;
• attempt unauthorized access to accounts, systems, databases, or administrative functions;
• introduce malware or harmful code;
• use automated systems to excessively scrape, harvest, copy, or reproduce the directory;
• compile or commercially redistribute substantial portions of the directory without permission;
• use site information for spam or unlawful solicitation;
• circumvent access controls or rate limits.

Reasonable ordinary use of the directory by consumers is permitted.

11. Corrections and Removal Requests

We encourage users and providers to report inaccurate directory information.

Correction requests may be reviewed against:

• licensing records;
• provider websites;
• government databases;
• business records;
• information supplied by authorized representatives;
• other reliable sources.

We are not required to make a requested change when available evidence does not support it.

Where appropriate, we may archive, remove, consolidate, or modify listings.

12. Third-Party Providers and Websites

The site may contain telephone numbers, links, and other information concerning third-party providers.

PNW Septic Guide does not control those providers and is not responsible for their:

• conduct;
• services;
• websites;
• privacy practices;
• pricing;
• contracts;
• representations;
• warranties;
• errors;
• omissions.

Your interactions with a provider are between you and that provider.

13. Guides and Educational Content

Articles, guides, cost discussions, maintenance information, regulatory summaries, and other educational materials are provided for general informational purposes.

They are not professional engineering, legal, environmental, tax, real-estate, construction, health, or regulatory advice.

Local requirements can change and can vary substantially by property and jurisdiction.

Consult the appropriate government agency and qualified professionals for advice concerning a specific property or septic system.

14. Intellectual Property

Except for third-party content and provider-owned content, the site design, branding, original articles, database organization, text, graphics, software, and other original material on PNWSepticGuide.com are owned by or licensed to PNW Septic Guide and are protected by applicable intellectual-property laws.

You may use the site for personal and ordinary business research.

You may not reproduce, republish, resell, scrape, or commercially exploit substantial portions of the site or directory without written permission.

15. Site Availability

We may modify, suspend, restrict, or discontinue any portion of the site at any time.

We do not guarantee uninterrupted availability or error-free operation.

Maintenance, third-party outages, security events, software changes, or other circumstances may affect availability.

16. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PNW SEPTIC GUIDE AND THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE."

WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, AND RESULTS TO THE EXTENT SUCH WARRANTIES MAY LEGALLY BE DISCLAIMED.

WE DO NOT WARRANT THE QUALITY, SAFETY, LEGALITY, LICENSING, INSURANCE, WORKMANSHIP, PRICING, AVAILABILITY, OR PERFORMANCE OF ANY LISTED PROVIDER.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PNW SEPTIC GUIDE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, PROPERTY DAMAGE, BUSINESS INTERRUPTION, OR LOSSES ARISING FROM DEALINGS WITH A THIRD-PARTY PROVIDER.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PNW SEPTIC GUIDE'S AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

(a) $100; OR
(b) THE AMOUNT YOU PAID DIRECTLY TO PNW SEPTIC GUIDE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply where prohibited by law.

18. Indemnification

To the extent permitted by law, if you operate or claim a provider account, you agree to indemnify and hold PNW Septic Guide harmless from third-party claims, liabilities, damages, losses, and reasonable costs arising from:

• content you submit;
• false or unauthorized listing claims;
• your business's services or conduct;
• your violation of these Terms;
• your infringement of another party's rights.

19. Governing Law

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law rules.

Any dispute that is not otherwise resolved by agreement will be brought in a court with appropriate jurisdiction in Oregon, except where applicable law requires otherwise.

20. Changes to These Terms

We may update these Terms as the site or business model changes.

Updated Terms will be posted on this page with a revised effective date.

Continued use of the site after updated Terms become effective constitutes acceptance to the extent permitted by law.

21. Contact

Questions concerning these Terms may be sent to:

PNW Septic Guide
support@pnwsepticguide.com
https://pnwsepticguide.com